Tag Archives: Sharpening the Saw

Sharpening the Saw: Google Hangouts

This “Sharpening the Saw” post comes on the heels of a conversation I’d had at the end of the Total Trainer: Distance Learning session I had facilitated back in May. I’d encouraged the participants of that class to practice designing webinars, and provided two free resources in which to do so:

I’d spoken of AnyMeeting previously in this blog. I used that resource a few times. I’d dabbled with Google Hangouts, but their interface had changed enough at the time of the seminar that I didn’t want to do more than mention it.

I knew I’d have to go back and try it out.

I’ve since started another side project (more on that later, as it develops) where I’ve had the opportunity to use Google Hangouts as our meeting center. I don’t believe it’s suitable as a fully-fledged virtual training resource, but it can be a remarkably facile tool for seminars, brainstorming, or other basic meetings.

Main display for Google Hangouts
Google Hangouts Main Interface

You May Already Have It

If you’ve got a Google account, and you’ve poked around a bit in Google +, you’ve already got access to Google Hangouts.

For my web meetings, I was able to create a Google Hangout invitation using my Google Calendar. I found a link in the calendar invitation form that says: “Add video call.” I clicked that, and the Google Hangout was created for the time I stipulated in the Calendar entry. The link to the Hangout was sent to all invitees via email. All they had to do was click that link and presto! they were in the meeting.

Google presumes that you are “hanging out” to collaborate with other humans, so it doesn’t default to a whiteboard or a PowerPoint presentation. Instead, the one window that is available for presenting information starts out with you as your webcam fires up and your computer microphone goes live (Hangouts uses VOIP for its audio communication).

This isn’t to say you can’t share anything other than your smiling face. Google Hangouts offers plenty of tools to help you say what you have to say.

Hangout Tools

GoogleHangoutTools

(The first two buttons on the apps toolbar pictured to the left will expand the toolbar to include text, and invite additional participants, respectively.)

Chat

Chat is fairly ubiquitous in webinar software. I mention it to ensure you’re aware it’s included in Hangouts.

One thing to note: where other webinar software provides dropdown fields to help you specify who is to receive your chat, Google Hangouts assumes that you’re there to talk to everyone else who’s there. Want to chat to a specific participant? There are some commands for that. Type “/?” in the chat box to find out what those are.

Screenshare

Screenshare allows you to share any window that you have open on your computer.

In the apps toolbar, click the green monitor with the white arrow to display thumbnails of the windows you’ve got open on your computer. Select the image of the screen you want to share with your participants, and your webcam video will be replaced by that content.

In my meetings, the team either saw my smiling face or a different window I’d opened in preparation for the event. I shared a site I’d set up for the team, some documents that we needed to review, and typed up notes from a brainstorming session.

Capture

Photos taken by “capture” are shared with everyone on the call.  If you don’t want to display video, but aren’t sharing a screen or a document, I guess this is the feature you’d use.

Slideshare

This is an app I loaded into my Google Hangouts that allows me to search for presentations on Slideshare and share them in my Hangout. In the image above, I’ve shared an old ASTD-OC Slideshare deck about Mentoring.

That slide looks pretty small in this post’s first image. I was able to expand it to “full screen” mode, making it easier for participants to read.

Google Drive

Connecting with your Google Drive (formerly Google Docs) account, you can share documents that you have stored in the Google cloud.  You can use the Google Drive app to also create Shared Notes, or a Shared Sketchpad.

I was excited about this feature — I had wanted my first brainstorming session to allow all participants to contribute to the document I had displayed on the screen. It didn’t work as planned; each time I loaded the document I got an error message and a prompt to try again. After reloading the document enough times, I finally resorted to sharing the document via Screenshare, and typing in whatever the team said.

Google Effects

This resource gives you the opportunity to be a bit silly. If you’re sharing with family, you can “place” a “tiara” on your head or “glasses” over your eyes. A fun way to let off some steam.

Apps

I mentioned that I loaded a Slideshare App to my Google Hangout. There are others to try as well, including a “digital whiteboard with sticky notes,” which could be useful for group brainstorming, drawing and doodling tools, and more.

What’s Not There

Audio Bridge

As I mentioned earlier, Google Hangouts uses VOIP for the audio component of the meeting. You’re limited to your system’s microphone and speakers. I’ve got a decent USB headset, so I’m prepared for this.  And you can operate just fine on your laptop’s default microphone and speakers. But what about your learners?  You’ll need to determine before your session if everyone has the proper technology to participate in your Hangout. Otherwise, you may need a resource that allows for communicating over the phone.

Feedback prompts

WebEx Training Center allows the learner to respond to basic yes/no questions via icon, raise his hand, and even share their status via emoticon. AnyMeeting also has a mood indicator, which allows for the raising of hands. Google Hangouts relies solely on chat or voice for communication.

Polling

I’ve come to appreciate the power of polls in my web training sessions, and the lack of polling in Hangouts likely means that if I need to use a free resource for training, I’ll stick with AnyMeeting.

Unlimited participants

Google Hangouts is limited to 10 video call participants. OK, that’s a HUGE obstacle. However, Google also offers “Hangouts On Air,” which also allows for up to 10 video participants, but can be seen by as many people that have the link. Hangouts on Air has the added benefit of publishing your Hangout automatically to your YouTube account to share with whomever you so choose.

Final Thought

Frankly, I’d like to try a Hangout on Air.  That said, Google Hangouts won’t be my go-to freeware if I’m planning to facilitate a virtual training session.  But if I’m preparing a collaborative meeting, or one that applies more informal learning skills for small groups, Google Hangouts is more apt to be my free web meeting resource.

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Sharpening The Saw: 10 Tools Challenge

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Photo credit: ConanTheLibrarian via Compfight

At the beginning of the year, Social Learning and Collaboration maven Jane Hart issued a professional development challenge: learn 10 new tools this year. Tell people you’re going to do this in your blog. Once a month, blog your findings. At the end of the year, summarize the experience.

What tools, you ask? Excellent question. Ms. Hart curates a Top 100 Tools for Learning list, which she updates annually to track a tool’s ascent or declination in popularity (based upon a survey she conducts). And while there are certainly other tools to check out, her list is a pretty good place to start.

I had intended to take this challenge outside the social sphere: to make more of a personal commitment to my development than shout (to no-one in particular) about these things I’m examining. My plan: to actually use the tools I had already expressed an interest in, and better myself that way (I frequently say: “Oooh! That sounds interesting!” and collect free registrations to online tools like I collect books. This WordPress blog is an example of one of those things. And I’d started a Tumblr once, or was it a Posterous account? And whatever MSN had — Spaces, was it?). Blogging is one of the tools I’d already expressed an interest in. And it’s one of those “round ‘tuits” on my list — that is: I’ll start blogging, on a consistent basis, when I get around to it.  By issuing her challenge, Jane just handed me that round tuit.

So: here’s my plan. I’m exploring OneNote now; I’ll post about my experiences with that tool in March. Yes, I have an Evernote account, and will likely be doing a bit of compare and contrast between the two.

My summative post will be about getting this blog running on a regular basis. I expect there’s a bit more to that than keeping a personal diary where anyone can find it.

So we’ll see. So far, I’m committing to two posts. One in March, and one in December. Let’s see what we can fill the rest of the year with!

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